NO RETURNS, REFUNDS, OR EXCHANGES

At Ishaan.shop, we follow a strict no return, no refund, and no exchange policy.
Please ensure that you carefully review your order before making a purchase.

Once an order is placed and delivered, we do not accept any returns or offer exchanges under any circumstances, except in the rare case of receiving a damaged or incorrect item.

If You Receive a Damaged or Wrong Product:

We strongly recommend recording a clear unboxing video while opening your parcel. This helps us assess any issues fairly and quickly.

  • The unboxing video must start before the package is opened, showing the parcel from all sides.

  • The entire process of opening and inspecting the product must be recorded without cuts.

  • If you find any damage, defect, or wrong item during unboxing, please report it immediately.

Only claims supported by an unboxing video will be considered for exchange.

Important: The damage or issue must be clearly visible in the video for your claim to be eligible.

Exchange Process (For Damaged or Incorrect Items Only)

To initiate an exchange:

  • Email us at info.ishaanshop@gmail.com with your order number and the unboxing video.

  • Alternatively, you may contact our support team on +91 9825243915.

  • Our team will evaluate your case and get back to you with further instructions.